ALTACOLOR PROCESSES THE ORDER, MAKES THE PRODUCT, SHIPS & HANDLES ALL CUSTOMER NEEDS and YOU GET PAID.
We use ONLY quality products and processes to make your product. Whatever lines you choose for your merch, we will stock if we don't already.
We blind-ship on a four-day turn or less. All products are double-packed - clear 'retail' packaging inside an outer shipping container. If we are late for any reason, WE pay for expedited shipping.
Customer support is available 7 AM to 7 PM, Monday through Friday, via chat, email and phone. All interactions are noted in our backend so any team member can follow-up and respond quickly.
We feel we have the best base pricing in the industry. We do this through efficiency and waste reduction. Your portion of the sale is generously weighted regardless of volume.
You don't have to design your store or prep artwork - we assemble everything to your specification. Your customer buys the product, we make, ship and follow-up if needed.
Unhappy clients makes us very, very unhappy. So, we have a no-retun-necessary policy in most cases: shipment lost? We replace. Damaged goods? We replace. Don't like the colour? Free return and we replace. Because what happens AFTER the sale is what completes and defines the customer experience! And if we suck, you fans will think you suck, and that will really suck for everybody. Especially us, probably.
Choice Is Good
Your customers are your fans and their fandom can be enhanced with personalistion. Any predecorated product can be personalised with parameters you set, for a modest upcharge to the customer.